Curriculum Vitae

FranChircop

UX Architect

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Hi, I'm Fran.

UX Architect and design leader with a passion for bridging strategic thinking and hands-on delivery. With a foundation in service excellence and deep experience in product and UX architecture, I approach user experience through both a human-centered and technical lens.

I've led UX initiatives in fast-paced product environments, including managing design at BeyondPlay and currently shaping UX architecture at Betsson Group. My focus is on enabling teams to deliver exceptional user experiences through clear strategy, strong cross-functional collaboration, and scalable design practices.

I bring energy, optimism, and a solution-oriented mindset to every challenge, always looking for smarter ways of working that simplify complexity for both users and teams. Outside of work, I'm a passionate foodie and fitness enthusiast, and during the summer you'll most likely find me recharging on a sunny beach in Greece.

Francesca Chircop

Expertise

Design Leadership

Management of design team, design system upkeep, mentorship & bringing people together

Product Architecture

Information architecture, navigation & journey mapping across complex product ecosystems.

Execution

End-to-end UX/UI, user research, wireframing, and prototyping from concept to delivery.

Collaboration

Connecting teams and building strong professional relationships to drive results.

Experience

Betsson Group

UX Architect

July 2024 — Present

  • Lead high-level UX architecture and strategy for product ecosystem.
  • Align complex design requirements with technical feasibility and long-term business goals.
  • Mentor other designers and lead Design System decisions.
  • Journey mapping user experience across different markets, understanding drop-off points and potential improvements.
  • Design cross-area interfaces, user journeys and support innovation projects and proofs of concepts.
  • Improving process and ways of working across all product design teams.
  • Delivering designs based on research, insight and strong industry experience.

UX/UI Manager

March 2022 — July 2024

  • Managed the design department, overseeing the product's visual and functional evolution.
  • Managing front-end & back-office for a Multiplayer & Jackpot product, user flows, concepts, design system & research.
  • Established design processes and mentored team members to ensure high-quality output.

Senior UX/UI Designer

September 2018 — February 2022

  • Focus on improving the interface and user experience across multiple brands.
  • Map out user flows and design/build prototypes for new features within the Sportsbook vertical.
  • Collaborate with Product Owners, developers, and stakeholders to create client-facing interfaces.
  • Utilize Figma, Sketch, and InVision to streamline team communication and gather feedback.

UX Specialist

October 2017 — September 2018

  • Improved internal tools by shadowing users to make UIs more intuitive and simple.
  • Performed task and logic analysis to understand user goals.
  • Carried out research, updated flows, and shared wireframes/mockups with Product Owners.

UX Coordinator

January 2017 — October 2017

  • Improved landing pages using WordPress, CSS, and HTML, informed by analytics.
  • Assisted the UX Manager with user test setup, result analysis, and wireframe creation.
  • Managed daily landing page sign-offs, fixed broken journeys, and conducted A/B testing.

Content Coordinator

December 2015 — December 2016

  • Managed site content including blog posts, promotions, and general copy.
  • Built templates and layouts to keep landing pages clean and SEO-friendly.
  • Trained new and existing coordinators on work processes for internal tools.
Switch Digital Ltd

Product Coordinator

February 2014 — November 2015

  • Acted as the link between clients and developers, translating technical documentation into clear requirements.
  • Coordinated projects from inception to launch, including website testing and maintenance.
  • Key Achievement: Launched Beewits, a project management tool based on daily task optimization.
Emirates Airlines & AirMalta

Cabin Crew

May 2007 — January 2014

  • Worked in First Class, Business Class, and Economy.
  • Responsibilities included crowd management, first aid, service recovery, and achieving sales targets.

Education

Diploma in Interior Design

Rhodec International

May 2018

Diploma in Digital Marketing

Digital Marketing Institute

March 2014

Matriculation Certificate

University of Malta Junior College

June 2007

Skills & Languages

Design Tools

Figma Sketch InVision Photoshop WordPress

Technical

CSS HTML A/B Testing User Research Wireframing

Languages

English
Fluent
Maltese
Fluent
French
Basic
Italian
Basic

Get in Touch

Location Malta